Automotive Shops: Logistics & Rates
Thank you for your interest in PHAD diagnostic services!
Here automotive shops will find a clear explanation of how PHAD handles a mobile service call as well as detailed labor charges.
If you are contacting PHAD for the first time, please fill out this contact form.
Our goal is to make the entire process streamlined and efficient: from service request to completion of the diagnosis.
PHAD operates on a first-come, first-served basis.
Here automotive shops will find a clear explanation of how PHAD handles a mobile service call as well as detailed labor charges.
If you are contacting PHAD for the first time, please fill out this contact form.
Our goal is to make the entire process streamlined and efficient: from service request to completion of the diagnosis.
PHAD operates on a first-come, first-served basis.
Logistics:
- Fill out the Service Request Form to schedule a diagnostics service.
- PHAD will arrange an appointment time, travel to your shop and perform the diagnosis on-site.
- Some vehicle problems will require more than one hour of diagnostic time. After the initial hour I will explain the progress and how much additional time could be required. The shop can approve further diagnostics or decline further work by PHAD.
- At the end of the diagnosis PHAD will issue a recommendation for repair.
- The shop may request that PHAD also perform the repair on-site.
- Upon completion of diagnostics and repairs, PHAD will issue one invoice per vehicle. Payment is collected at time of service.
All Diagnostics and Repairs are covered by the PHAD 100% Guarantee.
Rates:
Diagnostics Service Call: up to 1 hour diagnostics (single vehicle, one issue): $150
Programming Service Call: single module on one vehicle (includes all subscription fees): $200
Additional Labor for Diagnostics & Repairs: $140/hr
*Additional diagnostics time may be required for time-consuming or intermittent issues,
i.e. CAN network troubleshooting, parasitic draw testing, wire harness tracing, etc.
*Minimum additional labor time is 0.5 hours for any repairs performed by PHAD after the initial diagnosis.
Travel Fee: if vehicle location is outside of State College, PA area: $100 / hour
*Example: if vehicle is 30 minutes from State College, a Diagnostics Service call would be $150 + $100 = $250.
Programming Service Call: single module on one vehicle (includes all subscription fees): $200
Additional Labor for Diagnostics & Repairs: $140/hr
*Additional diagnostics time may be required for time-consuming or intermittent issues,
i.e. CAN network troubleshooting, parasitic draw testing, wire harness tracing, etc.
*Minimum additional labor time is 0.5 hours for any repairs performed by PHAD after the initial diagnosis.
Travel Fee: if vehicle location is outside of State College, PA area: $100 / hour
*Example: if vehicle is 30 minutes from State College, a Diagnostics Service call would be $150 + $100 = $250.
Discounts:
PHAD offers discounts for multiple diagnostic jobs performed during a single service call:
Same vehicle, different problem: If the same vehicle has additional problems that need to be addressed during the service call, each separate issue will be billed as a 1-hour minimum discounted labor charge ($120) per issue ($30 savings vs. separate service call).
Different vehicle: If the shop has other vehicles that need a diagnosis during a single service call, each new vehicle will be billed $120 for the 1st hour ($30 savings vs. separate service call).
Same vehicle, different problem: If the same vehicle has additional problems that need to be addressed during the service call, each separate issue will be billed as a 1-hour minimum discounted labor charge ($120) per issue ($30 savings vs. separate service call).
Different vehicle: If the shop has other vehicles that need a diagnosis during a single service call, each new vehicle will be billed $120 for the 1st hour ($30 savings vs. separate service call).
